Privacy Policy

VANCOM EVENTS ("we," "us," or "our") operates vancom.events.

This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, register for events, or submit applications via third-party platforms (including Meta Lead Ads).

Information We Collect

Website Analytics: Google Analytics collects standard, non-personally identifiable traffic data (such as IP address, browser type, and cookies).
Event Registrations: When you claim tickets or join event guestlists, we collect your Name and Email Address.
Promoter Applicants: When you apply for promoter roles via our website or Meta Lead Forms, we collect your Name, Email Address, and Phone Number, as well as application preferences (event attendance frequency, music genre preferences, and estimated promotional capacity).

How We Use Your Information

We process your personal data exclusively for essential business operations:

Delivering event tickets, guestlist confirmations, and urgent event notices (venue changes, cancellations, or reminders).
Evaluating promoter applications, matching applicants with relevant music events, and communicating with candidates via direct message, email, phone call, or SMS regarding application status.
Managing advertising efficiency, including uploading hashed contact information to ad networks (like Meta) to build custom exclusion lists so you do not see redundant promoter recruitment ads.
Sending upcoming event announcements or marketing messages only if you explicitly opted in to receive marketing communications.

Data Sharing & Advertising Platforms

We do not sell, rent, or trade your personal data. Data is shared only with essential service tools:

Advertising & Lead Platforms: Meta (Facebook/Instagram) for operating lead forms and matching hashed customer identifiers to manage ad targeting or ad suppression lists.
Operational Services: Analytics providers (Google Analytics) and messaging platforms used to deliver transactional updates, recruitment communications, or newsletter emails.

Communications & Opt-Out

Marketing Emails: Unsubscribe at any time using the link at the bottom of any promotional email.
Recruitment SMS: Reply "STOP" to any text message to opt out of SMS communications.
Ad Customization / Exclusion: You can adjust your ad preference settings directly within your Meta account settings to control how Meta uses your data for matched audiences.

Contact Us

For questions regarding this policy or to request data removal, contact us at:

Website: vancom.events

Email: info@vancom.events